FAQs
Product & Material
What are Ritual Frenzy jewelry pieces made of?
Every RF piece is crafted in high-quality 925 sterling silver — always nickel-free and hypoallergenic.
Will my silver jewelry tarnish?
Silver naturally interacts with air and moisture — totally normal. A quick polish brings the shine right back. We also use anti-tarnish plating on our pieces.
Is RF jewelry waterproof?
Yes. Shower, sweat, sparkle. Just rinse after chlorine/salt exposure and store dry for best results
Is your jewelry safe for sensitive skin?
100%. Our pieces are nickel-free and gentle on skin.
Can I personalize my jewelry?
Yes on a case by case basis. You can always reach us on 9653244609 with your query and we will surely help you.
How do I contact the RF team?
Email: info@ritualfrenzy.com or DM @ritualfrenzy on Instagram OR Whatsapp 9653244609
Orders & Shipping
Where do you ship from?
All RF pieces ship from our studio in Mumbai, India.
How long does delivery take?
Standard: 3–7 working days. Express: Available at checkout.
Do you offer free shipping?
Yes — on all prepaid orders over 5000 across India.
How do I track my order?
You’ll receive a tracking link via email/SMS once your parcel ships
RETURNS, EXCHANGES & REPAIRS
What is your return policy?
We offer 7-day returns on unused for Store Credit on unworn pieces in original
packaging.
Can I exchange my order?
Yes — if you need a different size, letter, or style, we’ve got you.
Please let us know within 3 days of receiving your product
Do you offer repairs?
Yes — we’ll repair for a minimal fee. Contact us for help.
Do you offer a warranty?
Every piece comes with a 6-month craftsmanship warranty.
Packaging & Gifting
Is the packaging gift-ready?
Always. Our signature packaging is tactile, playful, and collectible.
Can I add a gift note?
Yes — add one at checkout and we’ll handwrite it
Sustainability & Ethics
Is your silver recycled?
Yes — we use recycled 925 silver wherever possible.
Where is the jewelry made?
Designed in Mumbai, handcrafted responsibly in Jaipur, India.
Customization & Sizing
Can I personalize my jewelry?
Yes on a case by case basis. You can always reach us on 9653244609 with your query and we will surely help you.
Payments & Security
Can I personalize my jewelry?
Yes on a case by case basis. You can always reach us on 9653244609 with your query and we will surely help you.
STILL CURIOUS?
How do I contact the RF team?
Email: info@ritualfrenzy.com or DM @ritualfrenzy on Instagram OR Whatsapp 9653244609
